Cookies Policy

This Cookie Policy is part of the legal texts of EKIEKO and applies to websites:

• https://ekieko.es

• https://ekieko.com

• https://ekieko.fr

• https://ekieko.de

• https://ekieko.it

• https://ekieko.pt

(hereinafter collectively referred to as the "Website").

Responsible: Karina Vázquez Fernández (Tax Identification Number: ES71521834E), acting under the trade name EKIEKO.
Contact (privacy): contact (at) ekieko.es
Activity: online store of organic food, natural cosmetics and hygiene and wellness products.

Accessing and browsing the Website, as well as accepting the cookie banner and its configuration through the preferences panel, implies acceptance of the terms contained in this Policy.

EKIEKO does not install unnecessary cookies until the user accepts them by an express action (granular consent). You can withdraw or modify your consent at any time from the banner configuration panel (permanent link in the footer: "Configure cookies" or equivalent).

1. what are cookies?

Cookies are small text files that the Website installs on your device when you visit it. They allow, among other functions:

• remember your preferences (e.g. language, products added to cart),

• keep the session started,

• improve the browsing experience,

• to obtain usage statistics,

• show you advertising tailored to your interests.

There are related technologies (e.g., web beacons, LocalStorage, SessionStorage, SDKs) that, for legal purposes, are treated as cookies.

2. Types of cookies

Depending on the entity that manages them:

• Own: are sent and managed by EKIEKO.

• From third parties: sent by another entity (e.g. Google, Meta, TikTok, PayPal, CECA, Cloudflare).

According to their purpose:

• Necessary or technical: essential for the operation of the Website (cart, checkout, login, security). They do not require consent.

• Preferences or customization: remember options such as language, currency or displayed content.

• Analytical or measurement: allow us to understand the use of the Web Site for statistical purposes.

• Behavioral advertising: store user behavioral information to display personalized advertisements on other websites.

• Social networking or interaction: allow sharing content or interacting with external widgets (WhatsApp, etc.).

According to its duration:

• In session: are deleted when the browser is closed.

• Persistent: remain for the time defined by the person in charge or until the user deletes them.

3. what cookies does EKIEKO use?

The following is an indicative list of the cookies that may be installed when browsing the Web Site.
The consent panel the banner will always show the updated list by domain, provider, purpose and validity.

3.1. Cookies required (installed by default)

These cookies allow the Website to function properly. Without them, you would not be able to use essential services such as the shopping cart, the checkout process or access to your account.

Examples of own cookies (PrestaShop / hosting / CDN):

Payments and security:

• CECA / Redsys gateway: technical cookies necessary to process secure payments and prevent fraud.

• PayPal: session and security cookies used to verify user identity and prevent fraudulent use.

• Google reCAPTCHA: technical cookies to distinguish between human users and bots in forms.

• Cloudflare Turnstile: technical cookies for anti-bots verification and security improvement.

These cookies are essential and cannot be disabled from the panel, although you can block them from your browser (which may prevent the site from functioning properly).

3.2. Preference Cookies

They are used to remember user settings (e.g. language, product view). They are installed only if you accept them.

3.3. Analytical or measurement cookies

They help us to understand how the Web Site is used and to improve content, navigation and performance.
Installed only if you accept them.

Google Analytics 4 (GA4), through Google Tag Manager

• Supplier: Google Ireland Limited.

• Purposes:

  • usage and performance statistics,

  • traffic measurement,

  • event and conversion analysis,

  • improvement of the user experience.

• Examples of cookies:

  • _ga (anonymous visitor identifier) - 2 years

  • _ga_* (sessions/events GA4) - 2 years

  • _gid (differentiate visits) - 24 hours

  • _gat / container cookies (_gtm_*) - 1 minute / session

EKIEKO configures Analytics following the recommendations of the AEPD, with measures such as IP anonymization and appropriate retention periods.

3.4. Advertising or remarketing cookies

They are used to show you EKIEKO ads on other platforms based on your browsing.
They are only installed if you expressly accept them.

Meta Pixel (Facebook / Instagram)

• Supplier: Meta Platforms Ireland Ltd.

• Purpose: measurement and optimization of campaigns, creation of personalized audiences, remarketing.

• Typical cookies: _fbp, , _fbc.

Google Ads / Conversion Tracking

• Supplier: Google Ireland Limited.

• Purpose: measurement of conversions of Google Ads campaigns and remarketing.

• Typical cookies: IDE, , test_cookie, , _gcl_au.

TikTok Pixel

• Supplier: TikTok Technology Limited.

• Purpose: measurement of conversions, audiences and personalized advertising in TikTok.

• Typical cookies: _ttp, , _tt_enable_cookie.

3.5. Functionality / interaction cookies

WhatsApp Chat / Widget

• Supplier: WhatsApp Ireland Ltd.

• Purpose: enable direct communication with EKIEKO from the Website via WhatsApp floating button.

• Typical cookies: wa_lang, , wa_session or other techniques associated with the service.

3.6. Simplified summary by type

The specific names may vary slightly depending on the version of the services and the Web Site.

4. Consent management

When accessing the Web Site for the first time, you will be presented with a cookie banner that:

• allows you to accept all,

• reject all (except as necessary),

• o configure by category (necessary, analytics, advertising, etc.).

You can modify or withdraw your consent at any time from the permanent link "Configure cookies" available in the footer.

EKIEKO will keep proof of consent (date, time, preferences and banner version) in accordance with AEPD guidelines.

5. How to block or delete cookies in your browser

In addition to the banner settings panel, you can allow, block or delete cookies through your browser settings.

Usual routes:

• Chrome: Settings → Privacy and security → Cookies and other site data.

• Firefox: Settings → Privacy and security → Cookies and site data.

• Safari (macOS/iOS): Preferences/Settings → Privacy → Cookies and data.

• Edge: Settings → Privacy, search and services → Cookies.

• Opera: Settings → Privacy and security → Cookies.

On mobile devices, browsers also allow you to manage cookies in their settings. If you block certain cookies (especially technical cookies), the Website may not function properly.

6. International transfers

Some third-party cookies (Google, Meta, TikTok, etc.) may involve international data transfers outside the European Economic Area.

EKIEKO requires these suppliers to apply the appropriate safeguards provided for in the RGPD, such as:

• Standard Contractual Clauses approved by the European Commission,

• and, where appropriate, additional technical and organizational measures.

Detailed information can be found in the privacy and cookie policies of each provider.

7. Processing of personal data

To know in detail:

• the purposes and legal bases of the processing,

• the identity of the recipients,

• the conservation periods,

• your rights (access, rectification, deletion, opposition, limitation and portability),

• and how to exercise them,

consult our Privacy Policy available on the Web Site.

8. Changes in the Cookies Policy

EKIEKO may update this Policy to adapt it to:

• legislative or jurisprudential changes,

• new criteria of the AEPD or other authorities,

• technical changes to the Web Site or addition of new services.

When the changes are substantial, you will be informed by a notice on the Website and, if necessary, your consent will be sought again.

9. Contact

For any question related to this Cookie Policy or the treatment of your personal data, you can write to us at:

📧 contact (at) ekieko.es, indicating in the subject line "Cookies".